About
Using InsurLink, agencies can provide their clients with a digital experience through a branded self-service portal. Clients can access information when and where they want, reducing time spent on service calls and improving employee productivity while also improving customer satisfaction and retention. Per the company, the platform also helps reduce E&O risk through secure communication that creates a permanent record, minimizing the chance of missed documents.
InsurLink maintains that agencies can improve clients’ experience and meet their expectations by being faster, more transparent and more accessible. With fewer requests to manage, agency staff can focus on giving advice and rounding out accounts.
Due to the diversity of our Members and their individual needs, we cannot and do not recommend any specific vendor for an individual Member’s use, but encourage Members to independently investigate those of interest to them. As with all contracts you consider entering into, we recommend a thorough review of the terms and conditions prior to signing, especially related to the use and protection of your data. Please note: The vendor listings reflect the vendors’ own representations of their services
We have not evaluated the cybersecurity measures employed by the vendors on this list. If the Vendor will be accessing your agency’s information and/or information systems, you will want to make sure that the person or entity gaining access has appropriate cybersecurity measures in place to protect your agency’s nonpublic information, PII, and informational systems.